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Computer Help Needed (non-mc)

2108 Views 12 Replies 6 Participants Last post by  MarkPMB
Make sure you put the telephone cord into the proper jack on the back of the modem. Put it in the line jack, not the extension telephone jack.

Were there any electrical storms or power surges lately? Modems tend to be very sensitive to power fluctuations.

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I'm not sure what happened, But my modem on my home system has stopped working.
* I have checked the line with a phone, it is working
* All the diagnostics say the modem is operating properly
* When I try to connect, I get error 680, no dial tone ???
* It is a Compaq with a 56K modem

Any ideas??? I have tried everything I can think of.



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Thanks Tai, I'll try that...Not sure if I have the software though, it came loaded on the system....

Most of my post hoing is done while at work <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol"> <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol">



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Jere, tried that, the phone works, plug the line back into the modem and no dial tone???

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Ynot, my name is on the list, just waiting on them to get to me <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol"> <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol">

Super, I do have a recovery disk, I'll check it out...

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If I have not posted between 9:00 and 11:30 pm tonight,
me gots problems <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol"> <img src=http://www.ezboard.com/intl/aenglish/images/emoticons/laugh.gif ALT=":lol">

Not sure if it is related, I have digital cable, and with that hooked up the phone is dead, but I do have it disconnected right now waiting on service, I think lightning may have struck
the line, but I'm not sure. The computer was on a surge protector last week, and it did the same thing, coneected it straight to the wall and it was working for a while, I dunno...

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